Our Terms of Service cover access to our website and the purchase of our products.
Thank you for using our services – by doing so, you are agreeing to these terms so please
read them carefully.
OVERVIEW
This website is owned and operated by British Mist Ltd. Throughout the site, the terms “we,”
“us,” and “our” refer to British Mist Ltd. British Mist provides this website—along with all
information, tools, and services available from it—to you, the user, on the condition that you
accept all terms, conditions, policies, and notices outlined here.
By accessing our site and/or purchasing a product from us, you are using our Service and
agree to be bound by these Terms of Service (“Terms”), including any additional terms,
conditions, and policies referenced here or accessible via hyperlink. These Terms apply to all
users of the site, including but not limited to browsers, vendors, customers, merchants, and
content contributors.
Please read these Terms of Service carefully before using our website. By accessing or
using any part of the site, you agree to be bound by these Terms. If you do not agree to all
the terms and conditions of this agreement, you may not access the website or use any of
our services. If these Terms of Service are considered an offer, acceptance is expressly
limited to these Terms.
Any new features or tools added to the current store will also be governed by these Terms of
Service. You may review the most uptodate version of the Terms at any time on this page.
We reserve the right to update, modify, or replace any part of these Terms by posting
changes to our website. It is your responsibility to check this page periodically for updates.
Continued use of the website after changes are posted constitutes acceptance of those
changes.
Our store is hosted by 20i hosting on green servers powered by renewable energy
technology, which provides the online ecommerce platform that enables us to sell our
products and services to you.
British Mist Ltd Terms of Service
Our Terms of Service cover access to our website and the purchase of our products.
Thank you for using our services – by doing so, you are agreeing to these terms so please
read them carefully.
OVERVIEW
This website operates on 20i hosting on green servers powered by renewable energy
technology. Throughout the site, the terms “we,” “us,” and “our” refer to British Mist Ltd.
British Mist provides this website—along with all information, tools, and services available
from it—to you, the user, on the condition that you accept all terms, conditions, policies, and
notices outlined here.
By accessing our site and/or purchasing a product from us, you are using our Service and
agree to be bound by these Terms of Service (“Terms”), including any additional terms,
conditions, and policies referenced here. These Terms apply to all users of the site, including
but not limited to browsers, vendors, customers, merchants, and content contributors.
Please read these Terms of Service carefully before using our website. By accessing or
using any part of the site, you agree to be bound by these Terms. If you do not agree to all
the terms and conditions of this agreement, you may not access the website or use any of
our services. If these Terms of Service are considered an offer, acceptance is expressly
limited to these Terms.
Any new features or tools added to the current store will also be governed by these Terms of
Service. You may review the most uptodate version of the Terms at any time on this page.
We reserve the right to update, modify, or replace any part of these Terms by posting
changes to our website. It is your responsibility to check this page periodically for updates.
Continued use of the website after changes are posted constitutes acceptance of those
changes.
Our store is hosted by 20i, which provides the online ecommerce platform that enables us to
sell our products and services to you.
GENERAL CONDITIONS
You have to be at least 18 years old to make a purchase on our website. British Mist Ltd
remains fully committed to meeting all legal requirements as a responsible retailer of
agerestricted vaping products.
By using our website, you give British Mist Ltd permission to carry out ageverification checks
in line with our Terms & Conditions and Privacy Policy.
We reserve the right to refuse service to anyone, at any time, for any reason.
You understand that any content you submit (excluding credit card details) may be
transmitted without encryption and may involve transfers across various networks, as well as
technical adjustments to meet the requirements of different systems or devices. Credit card
information is always encrypted during transmission.
You agree not to reproduce, duplicate, copy, sell, resell, or exploit any part of the Service,
your use of the Service, access to the Service, or any contact on the website through which
the Service is provided, unless you have our express written permission.
Headings within this agreement are included for convenience only and do not limit or
otherwise affect the Terms.
PRODUCTS OR SERVICES
British Mist Ltd is a retailer of ecigarette products, also known as vaping products. Our range
includes vape kits, eliquids, coils, pods, and accessories.
Some products or services may be available exclusively online through our website. These
items may be offered in limited quantities and are eligible for return or exchange only in
accordance with our Return Policy.
We make every effort to present the colours and images of our products as accurately as
possible. However, we cannot guarantee that the colour display on your device will be
completely accurate.
We reserve the right—though we are not obligated—to limit the sale of our products or
Services to any individual, geographic area, or jurisdiction. This may be applied on a
casebycase basis. We may also limit the quantities of any products or services we offer. All
product descriptions and pricing are subject to change at any time without notice, at our sole
discretion. We may discontinue any product at any time. Any product or service offered on
this site is void where prohibited by law.
We do not guarantee that the quality of any products, services, information, or other
materials purchased or obtained by you will meet your expectations, nor do we guarantee
that any errors within the Service will be corrected.
British Mist uses Worldpay Payment Gateway for processing payments.
MODIFICATIONS TO THE SERVICE AND PRICES
Prices for our products may change at any time without prior notice. We also reserve the
right to modify or discontinue the Service—or any part of its content—at any time, without
providing advance notice.
We are not liable to you or to any third party for any adjustments, price changes,
suspensions, or discontinuation of the Service.
ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION
You are not responsible for any inaccuracies, omissions, or outdated information presented
on this site. All material provided is intended for general informational purposes only and
should not be used as the sole basis for making decisions without consulting primary, more
reliable, complete, or uptodate sources. Any reliance on the information found on this site is
entirely at your own risk.
This site may include historical content. Such information is provided for reference only, may
not be current, and should not be assumed to reflect the latest developments. We may
update or modify the site’s content at any time, but we are under no obligation to do so. You
agree that it is your responsibility to stay informed by reviewing the site for any changes.
ACCURACY OF BILLING AND ACCOUNT INFORMATION
You have the right to refuse any order placed with you, and you may, at your sole discretion,
limit or cancel quantities purchased per person, household, or order. These limits may apply
to orders made under the same customer account, using the same credit card, or using the
same billing or shipping address. If an order is changed or cancelled, you may attempt to
notify the customer using the email, billing address, or phone number provided at the time of
purchase. You may also limit or prohibit orders that, in your judgment, appear to be placed
by dealers, resellers, or distributors.
Customers agree to provide current, complete, and accurate purchase and account
information for all transactions made in your store. They also agree to promptly update their
account details—such as email address, credit card numbers, and expiration dates—so that
transactions can be completed and contact can be made when necessary.
ERRORS, INACCURACIES AND OMISSIONS
From time to time, information on our site or within the Service may contain typographical
errors, inaccuracies, or omissions. These may relate to product descriptions, pricing,
promotions, offers, shipping charges, transit times, or availability. We reserve the right to
correct any such errors, inaccuracies, or omissions, and to update or change information—or
cancel orders—if any information within the Service or on any related website is inaccurate,
at any time and without prior notice (including after an order has been submitted).
We are not obligated to update, amend, or clarify any information within the Service or on
any related website, including pricing details, unless required by law. No stated update or
refresh date within the Service or on any related website should be interpreted as indicating
that all information has been revised or brought up to date.
OPTIONAL TOOLS
We may offer access to thirdparty tools that we do not monitor, control, or influence in any
way. You acknowledge and agree that these tools are provided on an “as is” and “as
available” basis, without any warranties, representations, conditions, or endorsements. We
are not liable for any issues arising from your use of optional thirdparty tools.
Any use of these optional tools is entirely at your own discretion and risk. You are
responsible for reviewing and agreeing to the terms set by the relevant thirdparty provider(s)
before using their tools.
We may also introduce new services, features, tools, or resources on the website in the
future. Any such additions will also be governed by these Terms of Service.
THIRD-PARTY LINKS
Certain content, products, and services available through our Service may include materials
provided by third parties.
Links to thirdparty websites on this site may direct you to external sites that are not affiliated
with us. We are not responsible for reviewing or assessing the content or accuracy of these
sites, and we do not warrant or accept any liability for thirdparty materials, websites, or any
other products, services, or content offered by third parties.
We are not liable for any harm or damages arising from the purchase or use of goods,
services, resources, content, or any other transactions made in connection with thirdparty
websites. Please review the policies and practices of any thirdparty provider carefully and
ensure you understand them before engaging in any transaction. Any complaints, claims,
concerns, or questions regarding thirdparty products should be directed to the relevant third
party.
PERSONAL INFORMATION
Your submission of any personal information through the store is governed by our Privacy
Policy.
USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS
If you submit specific materials at our request (such as contest entries), or if you voluntarily
send us creative ideas, suggestions, proposals, plans, or other materials—whether
submitted online, by email, by post, or through any other method (collectively referred to as
“comments”)—you agree that we may use, edit, copy, publish, distribute, translate, and
otherwise make use of those comments in any medium, at any time, and without restriction.
We are under no obligation to:
(1) keep any comments confidential,
(2) provide compensation for any comments, or
(3) respond to any comments.
We may, but are not required to, monitor, edit, or remove content that we determine, at our
sole discretion, to be unlawful, offensive, threatening, libellous, defamatory, pornographic,
obscene, otherwise objectionable, or in violation of any party’s intellectual property rights or
these Terms of Service.
You agree that your comments will not infringe upon the rights of any third party, including
copyright, trademark, privacy, personality, or any other personal or proprietary rights. You
also agree that your comments will not contain defamatory, unlawful, abusive, or obscene
material, nor contain any viruses or malware that could affect the operation of the Service or
any related website. You must not use a false email address, impersonate another person,
or otherwise mislead us or others about the origin of any comments. You are solely
responsible for the comments you submit and for their accuracy. We assume no
responsibility and accept no liability for any comments posted by you or by any third party.
PROHIBITED USES
In addition to the other prohibitions outlined in these Terms of Service, you are not permitted
to use the site or its content for any of the following purposes:
(a) engaging in any unlawful activity;
(b) encouraging others to participate in unlawful acts;
(c) violating any international, federal, provincial, state, or local laws, regulations, or rules;
(d) infringing upon or violating our intellectual property rights or those of others;
(e) harassing, abusing, insulting, harming, defaming, slandering, disparaging, intimidating, or
discriminating against others based on gender, sexual orientation, religion, ethnicity, race,
age, national origin, or disability;
(f) submitting false or misleading information;
(g) uploading or transmitting viruses or any other malicious code that could affect the
functionality or operation of the Service, any related website, other websites, or the Internet;
(h) collecting or tracking the personal information of others;
(i) engaging in spamming, phishing, pharming, pretexting, crawling, scraping, or similar
activities;
(j) using the site for any obscene or immoral purpose; or
(k) attempting to interfere with or bypass the security features of the Service, any related
website, other websites, or the Internet.
We reserve the right to terminate your access to the Service or any related website if you
violate any of these prohibited uses.
INDEMNIFICATION
You agree to indemnify, defend, and hold harmless British Mist Ltd, along with our parent
company, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors,
service providers, subcontractors, suppliers, interns, and employees, from any claim or
demand made by a third party—including reasonable legal fees—arising from your breach of
these Terms of Service or any documents referenced within them, or from your violation of
any law or the rights of a third party.
DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We do not guarantee, represent, or warrant that your use of the Service will be
uninterrupted, timely, secure, or errorfree.
We also do not guarantee that any results obtained from using the Service will be accurate
or reliable.
You acknowledge that we may suspend or remove the Service for an indefinite period of
time, or cancel it entirely, at any time and without prior notice.
You expressly acknowledge that your use of the Service—and any inability to use it—is
entirely at your own risk. The Service, along with all products and services provided through
it, is offered (unless expressly stated otherwise) on an “as is” and “as available” basis,
without any representations, warranties, or conditions of any kind, whether express or
implied. This includes all implied warranties or conditions of merchantability, satisfactory
quality, fitness for a particular purpose, durability, title, and noninfringement.
In no event shall British Mist Ltd, or any of our directors, officers, employees, affiliates,
agents, contractors, interns, suppliers, service providers, or licensors, be liable for any injury,
loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of
any kind. This includes, without limitation, lost profits, lost revenue, lost savings, loss of data,
replacement costs, or any similar damages—whether arising in contract, tort (including
negligence), strict liability, or otherwise—resulting from your use of the Service or any
products purchased through the Service. This also applies to any other claim connected in
any way to your use of the Service or any product, including errors or omissions in any
content, or any loss or damage incurred as a result of using the Service or any content or
product posted, transmitted, or otherwise made available through the Service, even if we
have been advised of the possibility of such damages.
Because some states or jurisdictions do not allow the exclusion or limitation of liability for
incidental or consequential damages, our liability in those regions shall be limited to the
fullest extent permitted by law.
SEVERABILITY
If any provision of these Terms of Service is found to be unlawful, void, or unenforceable,
that provision shall still be enforceable to the fullest extent permitted by applicable law, and
the unenforceable portion will be considered severed from these Terms. This determination
will not affect the validity or enforceability of any remaining provisions.
TERMINATION
The obligations and liabilities of both parties that were incurred before the date of termination
will continue to apply after this agreement ends.
These Terms of Service remain in effect unless and until they are terminated by either you or
us. You may end these Terms at any time by informing us that you no longer wish to use our
Services, or by simply stopping your use of our site.
If, in our sole judgment, you fail—or we suspect you have failed—to comply with any part of
these Terms of Service, we may terminate this agreement at any time without notice.
CHANGES TO TERMS OF SERVICE
You may review the most uptodate version of these Terms of Service at any time on this
page.
We reserve the right, at our sole discretion, to update, modify, or replace any part of these
Terms of Service by posting changes on our website. It is your responsibility to check the
website periodically for updates. Your continued use of or access to our website or the
Service after any changes are posted constitutes your acceptance of those changes.
ENTIRE AGREEMENT
Our failure to exercise or enforce any right or provision of these Terms of Service does not
constitute a waiver of that right or provision.
These Terms of Service, along with any policies or operating rules posted by us on this site
or in connection with the Service, form the entire agreement and understanding between you
and us. They govern your use of the Service and replace any prior or contemporaneous
agreements, communications, or proposals—whether oral or written—between you and us
(including any previous versions of these Terms).
Any ambiguities in the interpretation of these Terms of Service shall not be interpreted
against the party that drafted them.
MEDICAL DISCLAIMER
All content published on www.BritishMist.co.uk is intended to provide general information
about vaping, vaperelated products, and products containing nicotine. This information is not
a substitute for medical advice and should not be relied upon as such unless explicitly
stated. Please review this information carefully before using our Service.
CONTACT INFORMATION
If you have any questions about these Terms of Service, please contact us at
Sales@BritishMist.co.uk
PRODUCT SUBSTITUTION POLICY
If an item prevents us from completing your order, we will follow our Product Substitution
Policy, which you will be notified about via email. If your preferred item becomes unavailable
after your order has been placed, you will be offered four options:
1. We can substitute the item with an alternative of our choosing, selected to be as
close as possible to your original choice.
2. You may choose your own substitute by providing the product URL or description,
including any required strength or colour options.
3. We can refund the unavailable item and ship the rest of your order.
4. We can cancel and refund your entire order.
We request a response by 3:00 pm on the day your order is placed. If we do not hear
from you by then, your order will be dispatched with a substitute item(s) to ensure you
receive your goods as quickly as possible.
